Vinted Users Express Displeasure About Sizing Updates
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its size classifications for female and kids' apparel without notifying all shoppers about the modification.
Online Platforms Backlash
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
It has advised users to examine their items and update the measurements by hand if necessary, which has left users frustrated.
Sizing System Updates
Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was previously a 12 but is now a UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the service retracted a modification to its shipping options following member complaints.